This document describes how to troubleshoot problems and get in contact with the technical support.
Troubleshooting a Problem
If you have a problem with
- If you are not an
arKItectadministrator, report your problem to the person in charge of your arKItectinstallation and ask them to follow up on the issue.
- Check our Frequently Asked Questions for a solution to your problem.
- If you are having problems with a feature or a functionality, please take a look at the appropriate guides:
If the documentation above does not help you to solve your problem, you should create a support request. If you believe that you are experiencing a bug, you may wish to create a bug report instead. Please provide a valid e-mail address so that we can get back in touch as soon as possible.